James Cash Penney

• "The best teamwork comes from men who are working independently toward one goal in unison.“
• "A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.“
• "The Golden Rule finds no limit of application in business.“
• "Change is vital, improvement the logical form of change.“
• "Success cannot come from standstill men. Methods change and men must change with them.“
• "The art of effective listening is essential to clear communication, and clear communication is necessary to management success.“
• "No matter what his position or experience in life, there is in everyone more latent than developed ability far more unused than used power.“
• "I believe in trusting men, not only once but twice - in giving a failure another chance.“
• "A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.“
• "A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.“
• "Men are not great or small because of their material possessions. They are great or small because of what they are.“
• "Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.“
• "I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.“
• "Men are not great or small because of their material possessions. They are great or small because of what they are.“
• "The best teamwork comes from men who are working independently toward one goal in unison.“
• "The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.“
• "Success cannot come from standstill men. Methods change and men must change with them.“
• "The art of effective listening is essential to clear communication, and clear communication is necessary to management success.“
• "Success will always be measured by the extent to which we serve the buying public.“
• "The greatest teacher I know is the job itself.“
• "Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.“
• "Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.“
• "I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.“
• "I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.“

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