W. Edwards Deming

• "It is not enough to do your best you must know what to do, and then do your best.“
• "Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.“
• "It is not necessary to change. Survival is not mandatory.“
• "Whenever there is fear, you will get wrong figures.“
• "You should not ask questions without knowledge.“
• "Lack of knowledge... that is the problem.“
• "Learning is not compulsory... neither is survival.“
• "All anyone asks for is a chance to work with pride.“

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